Privacy Policy

Privacy Policy

Introduction

Welcome to https://self-defense-spray-regulations-pets.selfsecure.net (hereinafter referred to as “Self Defense Spray Regulations Pets,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your interaction with our digital platforms, including but not limited to:

  1. Our official website at https://self-defense-spray-regulations-pets.selfsecure.net.
  2. Any mobile or desktop applications developed by us.
  3. Online services and resources provided through our platform.
  4. Products purchased or accessed through our digital channels.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. Authorized User Access: When you use our applications and services as a registered user, we collect and process data necessary for your account management and service delivery.
  2. Website Visits: Information is collected when you visit our websites, including browsing behavior, IP addresses, and referrer URLs.
  3. Communications: We may reach out to you via emails, calls, texts (SMS), or newsletters. By engaging with these communications, you consent to receiving them from us.

Personal Data Collection

We gather various types of personal data to enhance your user experience and provide tailored services. The categories of information we collect include:

  1. Account Information: This includes usernames, passwords (hashed and salted), and account settings preferences.
  2. Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses are securely processed for transactions.
  3. Financial Data: We may store banking information for recurring payments or financial records related to refunds/reclamations.
  4. Purchase History: Records of products purchased, including quantities, prices, and order dates.
  5. Mobile Device Identifiers: Unique device IDs, advertising IDs, and mobile network information for analytics and personalization.
  6. Location Data: Information about your geographical location when you use our location-based services or consent to sharing it.
  7. Feedback and Reviews: Your comments, ratings, and reviews help us improve our products and services.
  8. Social Media Details: If you choose to log in through social media accounts, we may collect information from those platforms (with your permission).
  9. Product Interaction: Data on how you interact with our products, including usage patterns and preferences.

We obtain this data through direct user input, automated collection tools, and third-party sources who provide us with aggregated or de-identified information.

Cookies

Our website uses cookies to enhance your browsing experience and provide valuable insights for improvement:

  1. Strictly Necessary Cookies: These ensure basic functionalities like secure logins and session management.
  2. Preference Cookies: Tailored settings and preferences are saved for your convenience.
  3. Analytics Cookies: We use these to track website usage, analyze user behavior, and improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  1. Essential Data: We retain personal information for as long as necessary to fulfill the purpose of its collection or as required by law.
  2. Legal Compliance: Certain data may be stored to meet regulatory obligations, conduct audits, or prevent fraud.
  3. Data Anonymization: Once the retention period expires, your data is securely anonymized or deleted from our systems.

Security Measures

We have implemented robust security protocols to safeguard your personal data:

  1. Encryption: Data in transit and at rest is encrypted using industry-standard encryption technologies.
  2. Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive information.
  3. Regular Audits: Our security practices are regularly audited to identify and mitigate potential vulnerabilities.
  4. Data Backup: We maintain secure backups of our data to prevent loss or corruption.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such information by mistake, please contact us, and we will take immediate steps to rectify it.

Your Rights (Dependent on Location)

The privacy laws in different regions grant individuals specific rights regarding their personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: Correct any inaccuracies or incomplete information.
  3. Erasure/Right to be Forgotten: Ask for the deletion of your data, except where legally prohibited.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Data Portability: Receive your personal data in a structured format and transfer it to another controller.
  6. Object: Object to the processing of your data based on legitimate interests or for direct marketing purposes.
  7. Non-Discrimination: Be free from discriminatory practices when exercising your privacy rights.
  8. Appeals/Complaints: File appeals or complaints with our privacy team or relevant supervisory authorities.

For specific details on how to exercise these rights, please contact our dedicated privacy team.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified through our website, and updated policies will be posted here. We encourage you to review this page periodically for the latest information.

Contact Information

If you have any questions, concerns, or requests regarding privacy, data security, or this policy, please contact us: